Returns & Exchanges

At Dr.PAWPAW, we want you to be completely satisfied with your multipurpose beauty purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unopened condition.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of receipt with your order number and the reason for your return.

• 2.
  Prepare the Package

  Securely pack the unused products in their original packaging to ensure they are protected during transit back to our warehouse.

• 3.
  Ship the Items

  Affix the provided return label or use a tracked shipping service to send your package to the address provided by our team.

• 4.
  Receive Your Refund

  Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.